How do I use text messaging to manage my account?

The library uses a service called Shoutbomb to enable patrons to interact with their accounts.  

This service is only available to you if you signed up to receive text notifications.  

If you are not sure you use text notifications, text HELP to 1 (866) 371-1276.  If you'd like to switch to text notifications, please contact or visit the circulation desk at the library.  Add the number 1 (866) 371-1276 to your phone contacts to make sure you receive your messages.

 

Here is a quick list of keywords you can text to Shoutbomb to manage your account:

  • ALL Renew all overdue items

  • OI List only overdue items that

  • CHX Cancel hold items that

  • OA Renew all overdue items.

  • IOWEU List fines and fees.

  • MYCARDS List all cards

  • RESEND See all messages sent to you within the last 3

  • HELP If you're not sure where linked to your phone number and their expiration dates.

  • MYBOOKS List all items

  • RL List items out and select

  • OL List overdue items and to start just ask for help! currently checked out are ready for pickup.

  • RA Renew all items select items to renew. cannot be renewed. items to renew.

 

Download our handy Shoutbomb bookmark!


Answer

  • Last Updated Nov 08, 2022
  • Views 40
  • Answered By Brian Lashbrook

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